CareView
A new workflow, financial and manpower management application for small and mid-sized sales and service companies.
WORKFORCE PLANNING
AppointmentView
Instant visibility of your workforce capacity to accurately schedule to meet customer demand while increasing technician efficiency.
ForecastView
Predictive analytics help forecast the quota required to meet projected customer requests and improve efficiencies and performance.
PTOView
An integrated shift management application that streamlines the request and approval process by automating and tracking employee requests.
OutageView
Know when and where your system and network outages are with OutageView. Easy to use dashboard, biller integration for fast node and hub declarations.
WORKFORCE PRO/MOBILE WORKFORCE MANAGEMENT
TechView
A point-and-click web-based platform to manage work orders, accounts, and equipment in real-time. Connects wirelessly to billing system via smartphone, tablet or laptop.
DispatchView
A dashboard-based tool for dispatchers. Monitor the status and location of technicians, manage work orders and communicate with field staff via internal messaging.
ReportView
A customizable, integrated solution for compiling and reporting data across platforms, eliminating the need to reconcile between billing systems and suppliers.
TicketView
A dashboard-based ticketing and escalation system that can integrate with any billing system. Used for escalated customer or plant maintenance situations.
RouteView
Integrate with Google Maps, ICOMS and Workforce Pro – generate, preview and manually alter routes prior to committing to your billing system without overbooking.
CUSTOMER RELATIONSHIP MANAGEMENT & PROFESSIONAL SERVICES
Customer Relationship
Management
IVR
Email
Pay by Phone
Surveys
Custom
Professional
Services
Business Process Review
WorkForce efficiency
Training
Customized applications
MAKE BETTER USE OF YOUR LEGACY MIS SYSTEMS
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