Saturday, 19 May 2012
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PeakView Solutions, Who We Are.
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PeakView Solutionsprovides Automated, Seamless and Real-Time Applications to the Cable Television and other Customer Service Industries.
We strive to design our applications to improve productivity in all areas of your operations, including:


PeakView's Automated Productivity Services Include:
• Technical Operations • Precall Notifications
• Customer Service & Communications
 • Email Confirmation
• Quota Management
 • Rate-Table Adjustments
• Rate Management • Modem Health Check
• Transportation Management
 • Customer Service Integration for CSR's
• Order Entry Management
 • Phone Provisioning
• Workforce Management • Customized Street Sales Sheets
• Contract Labor Coordination and Logistics • Specialized Dashboards and Reports




We can customize a unique economic solution to meet your company's needs. We have extensive experience with AS400 and Oracle platforms, and know the major billing-system vendors well. PeakView's management team has more than 85 years experience in the cable television and billing system operations, and we understand your daily challenges. We've designed our services to be easy-to-use and to need the absolute minimum IT support.
 


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